Mattress Depot USA in Covington, WA Closed now

Reviews about Mattress Depot USA

• ★ ★ ★ ★ ★

  June 14, 2020, by C B
  I highly recommend these guys, they have awesome customer service and prices! This is the third bed we've bought from them and couldn't be happier with the service. I brought my wife and daughter to help me shop for a bed set for our guest bedroom. When we walked in Bob Rushing came up to us and asked what we would like to see and offered to answer any questions. I explained that we are looking for a full size mattress, box, and definitely want the protective sheet and don't want to spend a fortune on it since it's not going to be used every day. He took us straight to his most budget friendly beds, explained what they were, and moved up to moderately priced beds that were higher quality and had better warranties. This blew me away because I'm so used to retail reps taking you straight to the most expensive and trying to sign you up to a credit card to afford it. We ended up buying a moderately priced one because we liked the bed better and it had a better warrantee. Bob did everything in his power to get us a great price and delivery to our place. His manager happened to come into the store while we were leaving and I told him how happy I was with Bob helping us out. We will be back when my daughter needs a larger bed. Pros - consistent great service, really good prices, good delivery if you need it (we had them pick up the old mattress last time) Cons - smaller store than neighbors, don't have the wooden/metal bed frames just the very basic roller ones, not many pillows or sheets